FAQ

What types of lawn mowers do you offer?

Lerans specializes in a premium selection of zero turn lawn mowers, including the highly regarded Ariens APEX series. These mowers are engineered for precision cutting and exceptional comfort, making them suitable for both residential and commercial lawn care.

What features should I look for in a zero turn lawn mower?

When selecting a zero turn lawn mower, consider features such as engine power, cutting deck size, durability, and comfort. For instance, mowers with robust engines typically provide better performance, while larger cutting decks can reduce mowing time. Additionally, ergonomic designs enhance user comfort during operation.

How can I ensure the longevity of my lawn mower?

To maximize the lifespan of your lawn mower, regular maintenance is essential. This includes routine oil changes, air filter replacements, and blade sharpening. It is also advisable to clean the mower after each use to prevent grass buildup, which can lead to corrosion and mechanical issues.

What is your return policy for lawn mowers?

Lerans has a 30-day return policy. To be eligible for a return, the lawn mower must be in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact us at contact@lerans.shop or call us at +17062000914. If your return is accepted, we will provide you with a return shipping label and instructions on how to send your package.

What should I do if my lawn mower arrives damaged?

If your lawn mower arrives damaged or defective, please inspect the item immediately and contact us as soon as possible. We will evaluate the issue and work to resolve it promptly, ensuring that you receive a replacement or refund as appropriate.

Do you offer free shipping on your products?

Yes, Lerans provides free shipping on all orders. We aim to ensure that your package is delivered within the advertised time frame, typically within 3 to 7 business days under normal conditions.

What is the expected delivery time for my order?

Orders are processed within 1-3 business days. Once shipped, you can expect delivery within 3 to 7 business days, depending on your location and the shipping method selected.

How can I contact customer support for further inquiries?

For any additional questions or concerns, you can reach our customer support team via email at contact@lerans.shop or by calling +17062000914. We are here to assist you with any inquiries you may have regarding our products or services.